skip to Main Content

Frequently Asked Questions

  • How much does delivery cost if I live in the UK and when will I get it?
  • How often should I apply your cream on my baby’s eczema?
  • I live outside the UK, can I have HydraNure delivered?
  • My baby has a rash, will your cream help?
  • My pump stopped working and still has cream in it?
  • I have eczema and I’m an adult, will your cream help?
  • I’ve suffered psoriasis flare ups for years, will your cream work?
  • Will your cream cure my rosacea?
  • Is HydraNure tested on animals?
  • I’m vegan, can I use your cream?

If you have any questions that are not covered here please email us at: askme@hydranure.com

How much does delivery cost if I live in the UK and when will I get it?

All UK orders are despatched in 1 working day and posted first class, please allow 3-6 working days for delivery.

How often should I apply your cream on my baby’s eczema?

For best results apply liberally and often. HydraNure works fast, you can reduce usage as skin improves.

I live outside the UK, can I have HydraNure delivered?

Yes, we deliver to many countries via the shopping cart here on our site. We are also available on Amazon in France, Spain, Germany and Italy. We will soon be available on Amazon in America, Canada and Mexico.

My baby has a rash, will your cream help?

If your baby has dry, red, itchy, blotchy, bumpy patches of skin or infant eczema then yes, HydraNure was designed as a natural, organic alternative for these conditions. For anything else please see you doctor or healthcare advisor.

My pump stopped working and still has cream in it?

Our hygienic, no waste, recyclable pump is one of the newest on the market and gives a measured amount between 1-2ml per action when fully depressed. Blockages of cream have occasionally happened when not used this way, thankfully there’s an easy, quick fix. Place container on a hard surface and press down firmly with the palm of your hand to release blocked cream.

I have eczema and I’m an adult, will your cream help?

HydraNure was designed for infant eczema, but works on most adult eczema, psoriasis, rosacea, sunburn and a variety of dry itchy skin conditions, always check you have no known allergies to any of our ingredients prior to use.

I’ve suffered psoriasis flare ups for years, will your cream work?

As mentioned previously, HydraNure was designed for infant eczema treatment but works on most adult eczema, psoriasis, rosacea, sunburn and a variety of dry itchy skin conditions. We have a significant number of customers past retirement age using HydraNure to successfully manage their psoriasis for the first time.

Will your cream cure my rosacea?

Unfortunately there is no cure for rosacea, although there can be long periods when symptoms improve. Best measures include avoiding known triggers like sun cream etc. and using products designed for sensitive skin like HydraNure.

Is HydraNure tested on animals?

HydraNure’s manufacturer is part of Cruelty Free International and has never tested any ingredient on animals.

I’m vegan, can I use your cream?

Absolutely, as well as being natural and organic HydraNure is proudly vegan friendly.

0

Your Cart